Pricing

General Refund Policy

All subscription fees paid to KNF STUDIOS are non-refundable once a billing cycle has commenced. By subscribing to any of our plans, you acknowledge and agree to this policy.

Cancellations

You may cancel your subscription at any time through your account settings or by contacting us directly.

• Upon cancellation, your plan will remain active until the end of the current billing period.
• You will not be charged for the following month after cancellation is confirmed.
• No partial refunds will be issued for unused days within an active billing cycle.

How to Contact Us

For cancellations, billing enquiries, or refund requests, please reach out to us at:

Our team will respond within 2–3 business days.

Last updated: 23-7-2026

KNF STUDIOS (SSM Registration No. 202403196692 (SA0618261-P)) ("we", "us", "our") operates knfstudios.com. We respect your privacy and handle your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

1. Information We Collect

When you use our website or place an order, we may collect:

• Name, email address, phone number
• Billing and delivery address
• Order details and purchase history
• Technical data such as IP address, browser type, and pages visited

We do not collect or store your credit card, debit card, or bank account details. All payments are processed by our payment gateway provider, CHIP (CHIP IN SDN BHD), on their secure servers.

2. How We Use Your Information

We use your personal data to:

• Process and deliver your orders
• Verify payments and prevent fraud
• Respond to your enquiries and provide customer support
• Send order updates and, with your consent, promotional messages
• Improve our website and services
• Comply with legal and regulatory obligations

3. Disclosure to Third Parties

We may share your data with:

• Payment providers (CHIP and its acquiring banks) to process transactions
• Delivery and courier partners to fulfil your orders
• Service providers such as hosting, email, and analytics providers
• Government or regulatory authorities where required by law

We do not sell or rent your personal data to any third party.

4. Cookies

Our website uses cookies to keep your session active, remember your preferences, and understand how the site is used. You may disable cookies in your browser settings, but some features may not work properly.

5. Data Security

We apply reasonable technical and organisational measures to protect your personal data against loss, misuse, and unauthorised access. However, no method of transmission over the internet is completely secure.

6. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes stated above, or as required by Malaysian law (for example, accounting and tax records).

7. Your Rights

Under the PDPA, you have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Withdraw your consent to our processing of your data
• Limit the processing of your data for marketing purposes

To exercise any of these rights, contact us using the details below. We may require proof of identity before acting on your request.

8. Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with a new "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact: